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claim.me is an award-winning SaaS product built inside Seven Senders, Europe's leading e-commerce logistics company. The product automatically recovers money lost on damaged, delayed, and lost parcels for online retailers. You'll join a fast-growing AI-powered product with the backing of an established 200-person company.
In this Sales Development Representative role, you'll be responsible for hunting and prospecting online retailers and e-commerce companies via phone, email, and LinkedIn outreach. Your core responsibilities include initiating real conversations to understand pain points in their logistics claims process, booking pitch meetings for the Account Executive and Head of claim.me, and providing feedback on sales playbook effectiveness. You'll also represent the brand at trade shows and industry events across Germany and Europe (approximately X times per year), meeting prospects face-to-face.
This is a hands-on role in a small, high-impact team where you'll help write claim.me's growth story. You'll benefit from Seven Senders' existing network, inbound leads, and established brand presence across the DACH region, giving you a head start from day one. There's a clear career path from SDR to Account Executive.
The role is based at the Berlin office (Alexanderplatz) on a hybrid model, with flexibility to work remotely from almost anywhere for up to 2 months per year.
REQUIREMENTS:
- At least one year of experience in a customer-facing role (sales, customer service, account management, or similar)
- German language proficiency at C2 level (excellent)
- English language proficiency at C1+ level (fluent)
- Strong phone communication skills and comfort with rejection; ability to turn "no" into the start of the next conversation
- Curiosity, active listening, and ability to persuade via phone, email, and in-person interaction
- Willingness to travel to events and represent the brand
- Motivation to build something meaningful in a startup environment
