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As a Sales Development Representative at claim.me (a Seven Senders brand), you will be the first point of contact for prospective customers, initiating conversations that convert into deals.
Key Responsibilities:
- Research and identify online retailers matching the ideal customer profile, then outreach to customer service, e-commerce, and logistics teams via phone, email, and LinkedIn
- Conduct discovery conversations to understand how prospects currently handle claims, identify pain points, and schedule pitch meetings for Account Executives
- Maintain accurate CRM records and track progress against activity and meeting booking targets
- Gather market intelligence on objections, competitors, and industry trends; feed insights back to the sales and product teams to refine messaging
- Represent claim.me at trade shows and industry events
About the Company:
claim.me is an AI-powered platform that automates parcel loss and damage claims for online retailers, delivering measurable ROI and solving a genuine pain point. The company is backed by Seven Senders, an established player in the DACH region with an existing network and inbound lead flow. The team is small, fast-moving, and results-focused with minimal bureaucracy.
Work Environment:
Hybrid role based in Berlin (Alexanderplatz office), with flexibility to work remotely from almost anywhere for up to 2 months per year. The culture emphasizes ownership, impact, and genuine team collaboration.
Requirements:
- Bachelor's degree in business or related field, OR completed vocational training, plus minimum one year of professional experience in sales, account management, or customer service
- C2-level German and fluent (C1+) English
- Comfort with phone outreach and resilience to rejection; ability to view "no" as the beginning of a conversation
- Empathetic, confident, and persuasive communication skills across phone, email, and in-person interactions
- Proactive mindset and willingness to go the extra mile
