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Twilio is seeking a Sales Development Representative to support its New Business and Strategic Sales organizations. This role is critical to growing and developing pipeline for Twilio's sales teams, which are a strategic component of the company's overall go-to-market strategy.
In this position, you will break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio's communications platform. You'll receive comprehensive training and insights through Twilio's SDR onboarding experience to confidently begin contacting prospects. Your responsibilities include achieving and exceeding monthly goals for generating new business opportunities, mastering Salesforce, Outreach, Sales Navigator, and other essential sales tools, researching accounts to determine how Twilio's solutions provide value, executing outbound dials and personalized emails, and leveraging social selling tactics. You'll work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Twilio is a remote-first company delivering innovative communications solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The team collaborates daily, pushes each other to do their best work, and brings high energy and drive to the role. The company values diverse experiences from all kinds of industries and encourages applicants whose careers are just starting or haven't followed traditional paths.
Travel: Approximately 0% travel is anticipated for this role. You may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
QUALIFICATIONS
Required:
- Growth-oriented mindset and readiness to build toward future leadership or customer-facing roles
- Goal-oriented with bias toward action (quota is the floor, not the ceiling)
- Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
- Comfortable with change and energized by fast-moving environments
- Enjoy variety and creativity in day-to-day workflow
- Demonstrated ability to navigate challenges with resilience
- Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
- 1+ year of customer-facing experience
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
