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Salary: USD 67,000 - 125,000 / annual
ShipMonk is a tech-powered 3PL (third-party logistics) and growth partner for ecommerce brands, operating 12+ owned fulfillment centers across the US, Canada, the UK, and Europe. The company serves mid-market and enterprise merchants in Apparel, Health & Beauty, and Supplements, and is backed by $365M in growth funding with 2,300+ team members globally.
As a Sales Development Representative, you will be the first ShipMonk contact for prospective clients. Your core responsibilities include:
**Sourcing and Qualifying Accounts**: Build target lists aligned with the ideal customer profile and identify buying signals to prioritize accounts with genuine fulfillment pain points.
**Running Prospecting Motion**: Leverage an intent-based outbound system with trigger-based cadences and lead-scoring models. You provide personalization and execution while the system identifies high-potential accounts.
**Discovery and Positioning**: Lead with pain-focused pitches and conduct discovery conversations that uncover prospect fulfillment challenges—shipping spend, inventory management, operational inefficiencies—and position ShipMonk as the solution.
**Meeting Generation**: Book qualified meetings for Senior Fulfillment Consultants (Account Executives) with clean handoffs that include context, agenda, and detailed notes to enable closing.
**CRM Ownership and Continuous Learning**: Maintain accurate Salesforce records, master ShipMonk's products and the ecommerce logistics market, and improve your craft weekly.
**Support Structure**: You'll receive coaching from a manager who actively sells and reviews calls weekly, direct partnership with the closing team, marketing-driven inbound support, and access to partner networks and contact databases.
**Why This Role**: This is positioned as a launchpad to full-cycle Account Executive or Account Manager roles in a rapidly scaling company. You'll learn modern sales methodology, work with best-in-class tools, and drive the new-business pipeline fueling ShipMonk's global expansion.
**Requirements**:
- 1–2 years of SDR, Account Executive, or customer-facing sales experience with demonstrated ability to source outbound pipeline
- Previous 3PL or fulfillment industry experience is a plus
- Thrives in competitive, high-activity environments and is motivated by hitting big goals
- Strong communication skills and natural ability to build rapport quickly
- Proficiency with CRMs (Salesforce preferred) and sales engagement tools (Apollo.io)
- Sharp organizational and time-management skills
- Fast learner who resolves ambiguity and masters new information quickly
- Collaborative team player
- Willing to work onsite up to 5 days per week at Fort Lauderdale HQ
