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Mindset Care, Inc. was founded to create a better experience for individuals with mental illness and their caregivers in applying for Social Security Disability benefits. The company's team of Social Security Disability lawyers and representatives has helped thousands of individuals navigate the process of obtaining Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI).
As a Sales Development Representative, you will identify prospective referral partners, initiate meaningful conversations, and qualify opportunities for the business development team. This role is ideal for someone who enjoys proactive outreach, follows through consistently, and wants their work to have clear purpose.
Key responsibilities include:
- Research prospective partners, including healthcare providers, behavioral health organizations, and community service organizations
- Connect with decision-makers through phone calls, email, and other appropriate outreach channels
- Learn how organizations support their clients and identify where Mindset's services could meet a need
- Explain Mindset's services clearly and accurately, setting realistic expectations
- Schedule qualified introductory meetings and provide useful context to the team managing the next conversation
- Maintain accurate contact records, outreach activity, and next steps in the CRM
- Follow up consistently and thoughtfully to build relationships over time
- Work with sales, marketing, and operations to improve messaging and outreach
- Meet agreed activity and qualified-meeting goals while maintaining high communication standards
You will build a consistent pipeline of relevant partner conversations, keep reliable records, and turn feedback into stronger outreach. The role requires reliable internet (minimum 100 Mbps download, 30 Mbps upload) and a comfortable remote workspace. Mindset will provide a MacBook, headset, keyboard, and monitor as needed. Schedule is 9 AM – 6 PM EST, Monday–Friday.
Requirements:
- Strong verbal and written communication skills
- Comfort initiating conversations and making outbound calls
- Good judgment, active listening, and an empathetic approach
- Organization and ability to manage multiple conversations and follow-ups
- Persistence, openness to feedback, and willingness to learn
- Comfort using a CRM and learning new tools
- Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours
- Experience in sales development, customer outreach, healthcare, or community partnerships is helpful
- Familiarity with disability services or public benefits is a plus
