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Salary: CAD 55,000 - 80,000 / annual
ContactMonkey is hiring Sales Development Representatives to join its rapidly growing sales team. The company provides an all-in-one internal communications platform (email builder, engagement tools, analytics) that integrates with Outlook and Gmail, used by major brands like IKEA, Roku, and KPMG to transform employee engagement.
In this role, you will report to the Sr. Sales Development Manager and work closely with Account Executives and the Marketing team to build pipeline across target accounts. You'll be the first point of contact for many prospective customers.
Key responsibilities include:
- Execute high-volume cold calling to decision-makers, handle objections, and book qualified meetings
- Own and execute account-based strategy playbooks for defined customer segments
- Design multi-channel outreach campaigns (cold calls, LinkedIn, email, video, gifting) to engage key contacts
- Partner with your manager to A/B test and refine outbound cadences and email campaigns
- Run discovery conversations to qualify prospects and generate Sales Qualified Opportunities (SQOs) for Account Executives
- Collaborate with Account Executives and Marketing to refine messaging, build strategy, and optimize the sales pipeline
ContactMonkey has raised $55M in Series A funding, is ranked by the Globe & Mail as one of Canada's fastest-growing companies, and was recognized in the 2023, 2024, and 2025 Deloitte Technology Fast 50 and Fast 500 awards.
The company offers 100% employer-paid benefits, stock options, RRSP matching, generous vacation, personal development budget, one personal day plus two volunteering days, birthday off, five health days annually, and a hybrid work model (3 days/week in the downtown Toronto office at King and Spadina).
REQUIREMENTS:
- BDR/SDR experience in a SaaS environment is an asset but not required; track record of hitting goals and eagerness to learn are valued
- Strong verbal and written communication skills; confident on the phone with ability to think on your feet, build rapport quickly, and inspire trust
- Relentless persistence and resilience to handle objections and stay motivated through complex outreach cycles
- Strong organizational skills, attention to detail, and self-starter mentality; actively welcome and implement feedback
- Thrive in fast-paced, high-activity environments with high daily dial volumes
- Nice-to-have: familiarity with SaaS sales tools (Salesforce, Salesloft/Outreach, Sales Navigator, ZoomInfo)
- Preferred traits: curiosity, impact-driven mindset, motivation to sell a product that makes a positive difference in workplace communication
