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Carwow Group is a leading online car-changing destination in Europe, serving over 10 million customers. The company operates multiple automotive brands including Carwow, Auto Express, evo, Driving Electric, and Car Buyer, with a combined YouTube audience exceeding 1.1 billion annual views. Recently funded with $52m from Bessemer Venture Partners, Carwow is expanding rapidly across the UK, Germany, Spain, and Portugal.
As a Sales Development Representative on the Sell My Car team, you will manage a pipeline of potential car sellers and guide them through the Carwow auction process. Your primary responsibilities include reviewing car listings for accuracy and completeness, providing expert automotive advice to balance seller expectations with market realities, and explaining the auction process clearly to ensure seller confidence and commitment.
You will handle customer objections and negotiations while maintaining detailed records of all interactions. Communication is central to the role—you'll engage with sellers via phone, email, live chat, and SMS. You'll work collaboratively with cross-functional teams to provide insights that drive growth and contribute to overall platform success.
The role requires strong pipeline management experience in a target-focused environment, excellent written and verbal communication skills, and a proactive, customer-centric approach. You must be detail-oriented, organized, and comfortable working independently and as part of a team. The position operates on a rotating shift basis (37.5 hours per week, 9am-7pm, Monday to Sunday) with hybrid flexibility requiring a minimum of 3 days per week in the Winnersh office. Enthusiasm for the automotive industry is valued.
