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Carwow Group is one of Europe's largest online car-changing destinations, serving over 10 million customers. The company operates a portfolio of automotive brands including Carwow, Auto Express, evo, Driving Electric, and Car Buyer, with a combined YouTube channel exceeding 1.1 billion annual views. Recently funded with $52m from Bessemer Venture Partners, Carwow is expanding rapidly across the UK, Germany, Spain, and Portugal.
As a Sales Development Representative on the Sell My Car team, you will be the critical link between car sellers and the Carwow auction platform. Your primary responsibility is to guide sellers through the entire auction process, ensuring a smooth experience while maximizing their chances of a successful sale.
Key responsibilities include:
- Managing a lead pipeline of potential car sellers and converting them through the auction process
- Reviewing car listings for accuracy and completeness, proactively working with sellers to resolve omissions or errors before auction entry
- Providing expert automotive industry knowledge and guidance to help sellers balance price expectations with market realities
- Clearly explaining the Carwow auction process and ensuring seller commitment
- Handling negotiations and addressing customer objections effectively
- Communicating via phone, email, live chat, and SMS to address seller questions and concerns
- Maintaining detailed records of all seller interactions for seamless team handovers
- Meeting individual targets for vehicles listed and pipeline conversion
- Collaborating with cross-functional teams to provide insights that drive growth
The role offers hybrid flexibility with a minimum of 3 days per week in the Porto office. Working hours are 9 am–7 pm, Wednesday to Sunday (40 hours per week). Benefits include competitive salary, share options, private healthcare, meal allowance, mental wellbeing support, enhanced holiday package (28 days base, scaling to 35 days at 10 years), work-from-abroad options, home office allowance (€550), learning and development budget, and referral bonuses.
Requirements:
- Proven experience working in target-focused environments and managing pipelines independently
- Excellent written and verbal communication skills with ability to build rapport across diverse backgrounds
- Proactive, customer-focused approach with genuine desire to help sellers achieve their goals
- Strong attention to detail and organizational skills
- Ability to work both independently and collaboratively
- Comfort with multiple communication channels (phone, email, live chat, SMS)
- Flexibility to work Wednesday–Sunday, 9 am–7 pm
- Enthusiasm for the automotive industry is a plus
