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Bitwarden is a trusted identity security leader serving millions of users worldwide with password management, secrets management, and passwordless/passkey solutions. The company is headquartered in Santa Barbara, California.
As an outbound Sales Development Representative (SDR), you will serve as a Product Specialist and first point of contact for potential customers. You will develop a deep understanding of the sales process, research leads, initiate new business relationships, and set the stage for the sales team's success. Your work will focus on outbound sales activities across multiple channels, primarily targeting Mid-Market and Enterprise clients.
Key responsibilities include:
- Generate sales leads through effective prospecting and outbound engagement of Mid-Market and Enterprise clients
- Manage and maintain an outbound sales pipeline with optimal lead and prospect qualification
- Identify client needs and suggest appropriate solutions
- Follow the sales playbook to guide leads through an Account Executive-led buying process
- Adhere to service-level agreements on lead outreach and follow-up intervals
The interview process includes a screening call with Talent Acquisition, interviews with the SDR Manager and Head of Enablement, an SDR skills assessment, and reference checks.
Requirements:
- 2+ years of outbound sales experience as a Sales Development Representative in the technology/SaaS space
- Experience with CRM tools such as HubSpot, Outreach, or similar engagement platforms
- Experience with prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments
- Strong verbal communication skills with ability to articulate technical information concisely
- Effective problem-solving abilities with strong time management and organizational skills
- Innovative thinking and ability to thrive in dynamic, evolving environments
- Collaborative team player willing to share best practices and learn from others
- Demonstrates persistence, resilience, and proactive approach to issue resolution
- 4-year degree or equivalent preferred
