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Salary: USD 85,000 - 145,000 / annual
Eventeny is a SaaS platform that simplifies large-scale event management for festivals, conventions, and conferences worldwide. The company serves over 40,000 events globally, including Fanatics Fest, GalaxyCon, and the Oregon State Fair.
As SDR Manager, you will lead the sales development team and own the end-to-end pipeline creation process. This is a hands-on, player-coach role where you'll develop a team of SDRs, establish clear qualification and handoff standards, and step into priority conversations when needed. You'll use data-driven decision-making, call reviews, and regular coaching to improve speed-to-lead, meeting conversion, show rates, opportunity acceptance, and pipeline creation.
Key Responsibilities:
- Lead, coach, and develop a team of SDRs to consistently meet goals for response time, qualification, meetings booked, show rate, accepted opportunities, and pipeline creation
- Own the team's rotating coverage model across calls, live chat, form submissions, email replies, and other inbound channels
- Develop repeatable, scalable processes for direct outbound prospecting, contact nurture, and high-intent retargeting workflows
- Build onboarding and ongoing enablement for Eventeny's solutions, buyer personas, discovery questions, objection handling, and CRM workflows
- Establish and maintain consistent qualification and handoff processes so sales specialists receive timely meetings with accurate context
- Own SDR reporting, dashboards, weekly performance reviews, capacity planning, and communication of risks and opportunities to leadership
- Maintain strong CRM discipline in HubSpot, including lead routing, activity capture, data quality, and follow-up standards
- Partner with Marketing to improve lead quality and speed-to-lead; partner with Sales to improve meeting quality and closed-loop feedback
- Develop scalable playbooks for inbound conversion, outbound reply handling, AI-assisted workflows, and lead recycling
- Maintain deep understanding of Eventeny's platform and model customer empathy and ethical selling in every interaction
- Travel may be expected for conferences and business development efforts
Requirements:
- 5+ years of experience in sales development, opportunity creation, or another high-volume customer-facing sales role in a SaaS environment
- 2+ years of direct experience coaching, supervising, and managing SDRs or other quota-carrying sales team members
- Track record of improving team performance through clear goals, structured coaching, quality assurance, and consistent accountability
- Strong command of inbound sales fundamentals: speed-to-lead, discovery, qualification, objection handling, meeting conversion, and sales handoffs
- Strong comfort building and interpreting funnels, dashboards, and team metrics in a CRM; hands-on HubSpot experience strongly preferred
- Growth experiment mindset: form hypotheses, test processes, learn from results, and turn what works into repeatable playbooks
- Self-directed, highly organized, and resilient leadership style; ability to thrive in fast-paced startup environment
- Data-driven decision-making and cross-functional communication
- Commitment to customer empathy, ethical business practices, inclusive leadership, and high-quality prospect experiences
- Plus: Experience with AI-assisted sales workflows, events/event technology, or selling to SMB, mid-market, government, or enterprise buyers
