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Salary: USD 31 - 40 / hourly
Ascent Developer Solutions is a leading private lending platform serving real estate developers nationwide in acquisition, renovation, and construction of residential real estate. The Sales Associate role collaborates closely with Loan Officers and Relationship Managers to meet loan production targets by establishing and maintaining continuous business relationships with borrowers.
Key responsibilities include:
**Pipeline Management:** Assist Loan Officers and Relationship Managers in building sponsor and loan files, collecting conditions, managing loan processes, and communicating status updates to customers.
**Loan Support:** Provide ongoing support throughout the life of a loan, including follow-ups with customers, document collection, and serving as the main internal point of contact for assigned loans.
**Loan Structuring:** Possess basic knowledge of loan structuring, including front-end guidance, underwriting requirements, and loan products.
**Needs Assessment:** Develop a needs list based on review of loan structure and Ascent's underwriting requirements.
**Documentation Review:** Examine files for potential issues ("red flags") in loan documentation to ensure the package is sufficient and complete.
**Borrower Interaction:** Directly engage with borrowers to obtain sufficient initial documentation for submission to underwriting or portfolio management, including reviewing loan packages and structures to ensure they meet lending criteria.
**Customer Experience:** Recommend and implement best practices as part of Ascent's dedication to creating an industry-leading customer experience.
**Additional Projects:** Perform other functions and assist with additional projects as assigned by Sales or Credit/Risk Management.
The role works on-site Monday through Thursday, with Fridays as work-from-home. Full-time, 40 hours per week with occasional overtime and some nights and weekends required.
**Requirements:**
- 2+ years of experience in sales or customer service, focused on construction and bridge business purpose lending or equivalent experience
- Proficient in MS Office, ideally SharePoint; adaptable to learning new tools and technologies
- Strong critical thinking and problem-solving skills to innovate and adapt in rapidly changing environment
- Strong organizational and execution capabilities with focus on driving results
- Strong verbal and written communication skills with excellent follow-up and ability to engage with diverse stakeholders
- Proven ability to communicate effectively and confidently with borrowers through email and phone calls on regular basis
- Highly self-motivated to learn new skills, concepts, and technologies critical to startup success
- Team player with flexibility, resilience, and entrepreneurial mindset for fast-paced, deadline-oriented environment
