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Keeper Security is seeking an execution-oriented RFP Administrator to own the end-to-end coordination, development, and submission of high-quality RFP, RFI, and security questionnaire responses. This is a fully remote position with an option to work hybrid from the Chicago metro area for local candidates.
Keeper is one of the fastest-growing cybersecurity software companies, protecting thousands of organizations and millions of people across over 150 countries. The company specializes in zero-knowledge and zero-trust security, with its flagship product KeeperPAM—an AI-enabled, cloud-native platform recognized in the Gartner Magic Quadrant for Privileged Access Management.
In this role, you will be the central hub for proposal management, working closely with Sales, Customer Success, Product, Legal, Security, and Marketing teams. Key responsibilities include:
- Managing the complete RFP/RFI response lifecycle from intake and qualification through final submission
- Reviewing bid requirements and ensuring full compliance and responsiveness
- Coordinating cross-functional contributors and managing timelines to deliver high-quality proposals on schedule
- Drafting, editing, and tailoring compelling responses that articulate Keeper's value proposition, differentiators, and technical capabilities
- Building and maintaining a centralized RFP content library with reusable boilerplate and approved responses
- Partnering with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives
- Collaborating with Product, Engineering, Security, and Legal teams to gather accurate, compliant technical and contractual information
- Managing customer security questionnaires and due diligence requests
- Ensuring proposals meet formatting, legal, and regulatory requirements
- Identifying process improvements to enhance response efficiency, quality, and win rates
- Tracking and reporting on RFP metrics including submission volume, turnaround time, and win/loss insights
- Supporting strategic enterprise opportunities with customized executive summaries and value narratives
This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and can translate complex technical information into clear, persuasive business language.
**Requirements:**
- 3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)
- Strong writing, editing, and proofreading skills with exceptional attention to detail
- Experience responding to enterprise-level RFPs and security questionnaires
- Ability to translate technical concepts into clear, business-friendly language
- Proven ability to manage multiple deadlines in a fast-paced environment
- Strong project management and organizational skills
- Experience working cross-functionally with Sales, Product, Legal, and Security teams
- Proficiency with Salesforce.com and/or proposal management tools preferred
- Familiarity with cybersecurity, IAM, SaaS, or enterprise software strongly preferred
- Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)
- State and/or Federal RFP process experience highly beneficial
