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Improvado is an AI-powered marketing data platform for mid-market and enterprise teams. The company helps brands automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Customers include Genentech, T-Mobile, Activision, and H&R Block. Improvado is a Series A startup backed by $34M in funding.
As RevOps Manager, you will own how revenue runs and how it is measured across the organization. You will manage Salesforce configuration, the GTM tool stack, the contract-to-cash process, revenue data models, and leadership reporting. You will work closely with the analytics team to ensure data integrity and spot issues in data models. You will leverage AI agents daily to accomplish the work of a larger team.
Key responsibilities include:
**Salesforce & GTM Stack:** Own Salesforce configuration, release processes, and user access. Manage integrations with Gong, Clay, Lemlist, enrichment tools, e-signature, and lead routing. Implement data guardrails to prevent errors. Manage licenses and vendor renewals. Maintain Salesforce documentation, RevOps SOPs, and train new hires.
**Contract to Cash:** Own ARR and bookings logic (new business, upsells, downsells, churn, renewals). Ensure agreement, opportunity, and invoice consistency. Run closed-deals and billing checks with Finance. Audit invoices, track unpaid ones, and prepare quarterly commission and quota reports.
**Revenue Analytics & Data Model:** Own the quarterly sales analytics pack and CRO reporting. Track funnel conversion, explain deal movement, and maintain attribution accuracy with Marketing. Query ClickHouse daily and trace metrics to source. Write specs for model changes. Establish single documented definitions for each metric and add data quality checks. Build and maintain leadership dashboards with actionable recommendations.
**AI & Automation:** Use coding agents (Claude Code, Codex) for queries, scripts, and Salesforce automation. Automate manual work including invoice checks, CRM hygiene, deal-risk alerts, and call analysis. Measure hours saved and errors avoided.
**Ownership:** Serve as the single RevOps contact for Sales, CS, Marketing, Finance, and Product. Convert requests into tasks with clear owners, dates, and success metrics.
**Requirements:**
- 4-6+ years in RevOps, Sales Ops, or GTM systems in B2B SaaS with hands-on Salesforce org administration
- Strong SQL skills and comfort in a modeled warehouse (understanding layers, lineage, metric definitions)
- dbt experience is a plus
- Deep knowledge of B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals
- Experience running the money side: contracts, invoicing, collections, kept in sync with CRM
- Demonstrated experience building with AI agents (shipped something others use)
- Fluent English and clear written communication
**Nice to have:**
- Salesforce Administrator or Advanced Administrator certification
- ClickHouse or other columnar warehouse experience
- Any BI tool experience
- Salesforce development (Apex, triggers, API)
- Gong, Clay, Lemlist, or workflow automation tools
- Billing, CPQ, or accounting systems
- HubSpot to Salesforce migration experience
- Attribution or CS health score data experience
- Martech or analytics company background