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Salary: USD 130,000 - 180,000 / annual
Adonis is an AI orchestration platform for healthcare revenue cycle management (RCM), helping providers detect vulnerabilities and optimize financial outcomes. The Revenue Recovery Analyst plays a critical role in identifying and recovering lost or at-risk revenue across professional and hospital billing environments, reporting to the Head of Commercial Strategy.
You will review and interpret curated revenue recovery alerts to identify financial risk and opportunity, serving as a consultative analyst who translates complex data findings into clear, prioritized recommended actions for customers. You'll determine appropriate resolution pathways for each alert, including deployment of agent-initiated actions, outbound phone calls, or API-based outreach.
You will proactively track open items and follow up with customers to ensure timely completion of recommended actions, building trusted relationships with revenue cycle stakeholders and providing ongoing guidance throughout the recovery process. You'll document customer interactions, outcomes, and outstanding issues to maintain accurate records and support escalation when needed.
You will quantify and communicate the financial impact of alert-driven interventions for both professional and hospital billing, monitoring recovery trends and reporting on key performance indicators to demonstrate value delivered to customers.
You will provide structured feedback to the product team based on alert outcomes and customer interactions, identifying instances where required data is not available and formally requesting that data from internal teams. You'll collaborate cross-functionally to improve alert quality, workflow efficiency, and overall product effectiveness.
You will apply knowledge of payer contract terms, claim adjudication rules, and billing workflows to contextualize alerts and guide recovery efforts, supporting both professional billing (physician/provider claims) and hospital/facility billing workflows as needed.
Adonis is headquartered in New York City and has raised over $95M in funding, including a recent $40M Series C round led by Quadrille Capital.
REQUIREMENTS:
- Bachelor's degree in Healthcare Administration, Business, Finance, or a related field; equivalent work experience considered.
- 3–5 years of experience in healthcare revenue cycle, with exposure to claims management, revenue recovery, denial management, or payer contracting.
- Experience working with revenue cycle technology platforms or analytics tools preferred.
- Familiarity with professional and/or hospital billing workflows required.
- Strong analytical and problem-solving skills with the ability to interpret data and recommend actionable next steps.
- Excellent written and verbal communication skills; comfortable presenting findings and recommendations to non-technical stakeholders.
- Ability to manage multiple open items and prioritize effectively in a fast-paced environment.
- Collaborative mindset with a track record of working cross-functionally across product, operations, and data teams.
- Proficiency in data analysis tools and maintaining data output; experience with SQL or BI platforms is a plus.
- Knowledge of CPT codes, ICD coding, EOB interpretation, CARC (Claim Adjustment Reason Code) and RARC (Remittance Advice Remark Code) uses, and how to navigate payer-specific billing rules preferred.
