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Revenue Operations Manager

Workstream - Menlo Park, CA, United States - In-office - posted 2026-09-06

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Workstream is a mission-driven Series B company building an all-in-one HR, payroll, and hiring platform for the hourly workforce. With 2.7 billion hourly workers making up 80% of the global workforce, Workstream is purpose-built to help businesses and their employees thrive. The company is backed by top-tier VCs including Founders Fund, BOND, and Coatue, and serves leading brands like Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are seeking an AI-first and process-oriented Revenue Operations Manager to join our growing team. Reporting to the Head of Finance, this role is critical in helping compound ARR by shaping and operationalizing Go-To-Market (GTM) Strategy. You will partner with another RevOps Manager and cross-functional leadership to own the entire lifecycle of revenue processes, from lead handoff to customer retention. Key responsibilities include: Process Optimization & Change Management: Act as a project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success. Identify bottlenecks in the lead-to-cash process to increase top-line ARR and reduce revenue leakage. Standardize workflows across GTM teams to reduce operational overhead and build consistent expectations. Data Analytics & Internal Engineering: Build dashboards and ad-hoc analyses quickly and accurately, assisted by AI. Partner with the Data team on data governance and establish a metric dictionary to enable GTM teams to build their own accurate dashboards. Architect and build internal automation and tooling solutions using Claude Code to significantly reduce administrative tasks for GTM teams. Strategic Alignment & AI Acceleration: Serve as a proactive thought partner to GTM leadership, providing timely, data-driven insights to drive thoughtful growth. Champion an AI-first operating model across the GTM organization. Assist in GTM Enablement efforts, teaching managers and team members how to leverage AI tools to unlock productivity. This is a full-time, office-based role requiring presence up to 5 days a week to foster close collaboration with cross-functional teams. You will ensure that leaders have the data they need to make decisions, no information is lost, and every GTM team has the tools and resources they need to succeed.

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