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Workstream is a mission-driven Series B company building an all-in-one HR, payroll, and hiring platform for the hourly workforce. With 2.7 billion hourly workers making up 80% of the global workforce, Workstream is purpose-built to serve this underserved market. The company is backed by top-tier VCs including Founders Fund, BOND, and Coatue, and counts leading brands like Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers as customers.
The Revenue Operations Manager role reports to the Head of Finance and is critical to compounding ARR by shaping and operationalizing Go-To-Market strategy. You will partner with another RevOps Manager and cross-functional leadership to own the entire lifecycle of revenue processes, from lead handoff to customer retention.
Key responsibilities include:
Process Optimization & Change Management: Act as project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success. Identify bottlenecks in the lead-to-cash process to increase ARR and reduce revenue leakage. Standardize workflows across GTM teams to reduce operational overhead and build consistent expectations.
Data Analytics & Internal Engineering: Build dashboards and ad-hoc analyses quickly using AI assistance. Partner with the Data team on data governance and establish a metric dictionary enabling GTM teams to build accurate dashboards independently. Architect and build internal automation and tooling solutions using Claude Code to reduce administrative tasks, working with GTM Engineering to deploy custom-built tools.
Strategic Alignment & AI Acceleration: Serve as a proactive thought partner to GTM leadership, providing data-driven insights to drive thoughtful growth. Champion an AI-first operating model across the GTM organization, ensuring strategic planning and execution are accelerated by AI.
This is a full-time, office-based role requiring presence up to 4 days per week to foster close collaboration with cross-functional teams.
