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Kombo is a unified API platform for HR, payroll, and recruiting systems, enabling customers to connect once and access 250+ integrations instead of building them individually. The company powers data for 250+ million people globally, with customers including Indeed, Pleo, and Juicebox. Backed by $30M+ from YC, Volition Capital, and Acadian Ventures, Kombo has 70+ employees across Berlin and NYC.
You will own the processes, systems, and commercial operations that enable Kombo's go-to-market (GTM) teams to execute effectively and scale. This is a hands-on, mid-level RevOps role focused on revenue process, systems, and operational execution. You'll partner closely with BDRs, AEs, CSMs, Marketing, and GTM leadership to understand how teams work, identify friction points, and translate insights into better processes, systems, and automation.
Key responsibilities include:
- Building and optimizing HubSpot views, dashboards, layouts, workflows, and experiences for BDRs, AEs, CSMs, and GTM leaders
- Supporting deal approvals, discount governance, and non-standard commercial terms to maintain commercial discipline while enabling deal velocity
- Defining and improving sales processes, stage definitions, pipeline hygiene, and operational cadence for deal and pipeline reviews
- Owning GTM onboarding systems and processes, including systems access, territory and quota enrollment, and new-hire ramp enablement
- Designing and improving workflows across the customer lifecycle from lead management through opportunity, handoff, onboarding, and expansion
- Supporting compensation and quota administration, modernizing spreadsheet-dependent processes with focus on accuracy and scalability
- Mapping workflows, creating SOPs, and ensuring new processes are easy for teams to understand and adopt
- Evaluating, implementing, and improving GTM tools; identifying repetitive tasks for elimination through automation, AI agents, or no-code/low-code solutions
Requirements:
- 2–5 years of experience in RevOps, Growth Ops, Commercial Operations, or similar role, ideally in fast-growing B2B SaaS
- Experience supporting multiple parts of the GTM funnel, ideally including both Sales and Customer Success
- Strong process orientation with ability to map workflows, spot bottlenecks, identify gaps, document processes, and create repeatable ways of working
- Hands-on systems administration experience, ideally with HubSpot; comfortable configuring workflows, views, properties, dashboards, permissions, and day-to-day GTM systems
- Quantitative and detail-oriented with ability to build reports, analyze operational data, and ensure accuracy of processes and outputs
- Strong rep empathy and understanding of how BDRs, AEs, and CSMs work day-to-day; motivated to make their jobs easier
- Hands-on and execution-oriented; willing to jump into HubSpot, prepare deal reviews, check commission files, configure workflows, or fix processes directly
- Ability to operate with high degree of ownership and judgment in a growing organization where processes are still evolving
