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Revenue Operations

Flai - San Francisco, CA, USA - In-office - posted 2026-10-06

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Flai is building an AI-native communications platform for car dealerships, a $1.3 trillion industry where dealerships spend $36B annually on operations due to outdated systems and manual processes. The company has deployed multiple products across hundreds of dealerships, partnered with the 2nd largest automaker in the country, and raised funding from leading VCs including First Round Capital, Toyota Ventures, Y Combinator, and Innovation Endeavors. You will own the revenue operations function, serving as the backbone of the sales and customer success teams. Your mission is to build clean systems, processes, and data infrastructure that enable the revenue engine to scale efficiently. You'll be responsible for the CRM as the single source of truth, lead routing optimization, pipeline and revenue reporting for leadership, commission tracking and rep compensation, billing accuracy, and identifying and automating repetitive manual processes. Key responsibilities include: - Owning HubSpot or Salesforce configuration, workflows, data hygiene, and team enablement - Building intelligent lead routing to ensure opportunities reach the right rep quickly - Creating pipeline and revenue reporting dashboards that leadership relies on for decision-making - Managing commission tracking to ensure accurate and timely rep payments - Ensuring signed agreements flow seamlessly into invoicing and billing - Systematically hunting down and automating manual work across the revenue organization You are a systems thinker who sees how sales, customer success, and finance interconnect. You're detail-obsessed about data quality, naturally inclined to automate repetitive tasks, and comfortable working in spreadsheets and analytics tools. You understand what sales reps and customer success managers need and build tools they actually want to use. You thrive in fast-moving environments and are excited by AI-native approaches to problem-solving. The role is full-time, in-person 5 days per week at the San Francisco office. REQUIREMENTS: - Experience in revenue operations, sales operations, or similar role at a B2B company - Deep hands-on experience administering HubSpot or Salesforce - Experience with billing and commission tracking - Ability to work in-person in San Francisco 5 days per week NICE TO HAVE: - Experience with billing tools like Stripe - Experience building RevOps from the ground up at an early-stage startup

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