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Synthesia, the world's leading AI video platform for business used by over 90% of the Fortune 100, is seeking a Revenue Enablement Manager to own and continuously improve the new hire onboarding program for North America. This is a high-impact role that sits at the intersection of talent development, sales enablement, and organizational scaling.
You will facilitate and deliver engaging, high-quality live training sessions for new hires across Sales, Customer Success, and other customer-facing teams. Your core responsibilities include designing and delivering cohort-based onboarding experiences that equip new hires with the knowledge, skills, and confidence to ramp quickly and become productive members of the revenue organization. You'll prepare thoroughly for each cohort, ensuring content, materials, technology, and logistics are ready, and you'll adapt facilitation based on learner needs and feedback.
Beyond delivery, you'll own continuous program improvement by identifying opportunities to enhance content, structure, activities, and delivery mechanisms. You'll keep onboarding current as products, processes, and go-to-market priorities evolve, introduce new learning activities and practice opportunities, and maintain strong operational rigor across all aspects of program delivery.
You'll measure and track key indicators of onboarding effectiveness and new hire readiness, gathering and analyzing feedback from new hires, managers, and cross-functional stakeholders. You'll partner with RevOps and Enablement leadership to understand how onboarding performance translates into ramp and productivity, using data and insights to make informed recommendations.
This role requires strong cross-functional collaboration with Sales, Customer Success, Sales Development, RevOps, Talent Acquisition, and other partners. You'll build relationships with subject matter experts, coordinate information flow, and serve as a trusted point of contact for the North America onboarding experience.
Required: 3–5+ years of Sales Enablement, training, or L&D experience at a B2B SaaS company; strong live facilitation and presentation skills; experience delivering onboarding or training programs for customer-facing teams; exceptional organizational skills and attention to detail; ability to translate complex information into clear, engaging learning experiences; strong instructional design capabilities; excellent cross-functional collaboration skills; data-driven mindset; comfort operating in fast-paced, evolving environments with high ownership.
Nice-to-have: experience at high-growth tech/SaaS companies; knowledge of sales playbooks (Command of the Message, MEDDPICC); experience designing roleplays or experiential learning; familiarity with LMS or enablement platforms; exposure to full sales cycle.
