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Copado is the leading DevOps platform for Salesforce, helping the world's largest organizations accelerate their Salesforce development lifecycle and achieve digital transformation success.
As a Renewals Manager, you will own the complete renewal process from quote creation through contract close. You'll work closely with Sales and Customer Success teams to ensure renewal goals are met, contracts remain accurate and current, and customers have the right product mix for their success.
Key Responsibilities:
• Own renewal opportunities end-to-end, from initial quote through final close
• Create quotes, manage orders, and coordinate invoice requirements with Accounting
• Negotiate pricing uplift and contract terms with customers
• Partner with Legal to ensure contract compliance and prevent expiration
• Collaborate cross-functionally to develop customer success strategies
• Identify and pursue expansion opportunities to grow Copado's footprint within existing accounts
• Work with Account Executives to maximize net revenue retention and minimize churn
Requirements:
• Minimum 3 years of experience in Sales or Renewals with a SaaS product
• Exceptional verbal and written communication skills
• Strong negotiation skills and meticulous attention to detail
• Highly organized, self-directed, and able to work with minimal supervision
• Positive attitude and ability to thrive in fast-paced, agile environments
• Energetic and comfortable working in a global, distributed organization
• Passion for contributing to the growth of an early-stage company
