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Salary: USD 110,000 - 140,000 / annual
PayIt is a fast-growing GovTech company modernizing how residents interact with government services. The company consolidates government services and payments into a connected platform, helping agencies improve customer experience, collect revenue efficiently, and redeploy staff to higher-value work. PayIt has been recognized in the GovTech 100 annually since 2017 and serves use cases including hunting/fishing licensing, DMV, courts, property tax, utilities, and tolling.
The Release Manager will own the end-to-end release lifecycle for PayIt Outdoors, a key product line. This role bridges engineering, product, operations, and client teams to ensure smooth, coordinated software deployments.
Key Responsibilities:
Release Planning & Coordination: Develop and maintain the PayIt Outdoors release schedule in alignment with business goals and project objectives. Coordinate with client teams and engineering to plan and deploy hotfixes. Work with database engineers and engineering teams to schedule and deploy releases. Collaborate with product managers, operations, development, and QA to define release scope and objectives.
Release Execution: Oversee end-to-end release processes including User Acceptance Testing and Production deployment with rollback plans. Schedule and run release reviews. Ensure required work is included in releases. Track branches and manage post-sprint merges.
Communication & Documentation: Communicate release schedules, status updates, and risks to stakeholders. Maintain detailed documentation of release processes, configurations, dependencies, issues, and resolutions.
Risk Management: Identify and mitigate risks impacting release success. Establish and enforce change control and release management processes.
Incident Management: Oversee the end-to-end incident response lifecycle for PayIt Outdoors, coordinating cross-functional resources during active incidents, validating resolution and closure, and tracking metrics to improve response efficiency.
Jira Administration: Design, build, and maintain custom Jira workflows, issue types, field configurations, and permission schemes. Create and optimize Jira Automation rules and integrations to streamline handoffs and reduce manual work. Manage site-level project configurations, access control, user roles, and board configurations.
PayIt values high-integrity, high-aptitude people who are great communicators and collaborative team players. The company emphasizes mission-driven work improving government service delivery, complex problem-solving, people-first culture, community involvement, and competitive compensation with flexible working arrangements.
Requirements: Not explicitly stated in the posting.
