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Funding Circle is a fintech platform that uses data-driven technology to provide small businesses with funding in minutes rather than weeks. The company combines the agility of a startup with the stability of a public company, and has generated £7.2bn for the UK economy in the past year.
The Funding Circle Plus team serves the company's highest-value customers within the broader Marketplace division. As a Relationship Manager, you will take full ownership of a portfolio of businesses with £3.25m+ turnover, acting as their dedicated contact and cultivating long-term relationships. Your success will be measured on client retention and growing their lifetime value to Funding Circle.
Key responsibilities include:
- Managing a dedicated portfolio of high-value clients and serving as their primary point of contact
- Conducting in-depth discovery calls to understand business goals, identify challenges, and recommend appropriate finance solutions
- Converting inbound leads across Term Loans, Asset Finance, and Flexipay products
- Identifying new funding opportunities within your existing client base
- Partnering with third-party lenders in Funding Circle's trusted panel for commercial and asset finance solutions when core products don't fit
- Contributing to the strategy, development, and expansion of the FC Plus function as a key team member in a high-growth channel
The role is based in London on a hybrid basis, requiring 3 days in the office per week. You'll work in a high-performing team that values collaboration, ownership, and impact.
Requirements:
- Driven mindset with focus on delivering exceptional outcomes and experiences for high-value clients
- Ability to understand complex business setups and recommend appropriate financial products across commercial and asset finance
- Strong interpersonal skills; personable, proactive, and capable of building trust with senior business owners and internal stakeholders
- Motivated by targets, pipeline management, and team KPIs
- Comfortable in fast-paced environments and able to bring fresh ideas to optimize processes
- Proactive in identifying ways to use Generative AI to streamline tasks and improve personal productivity
- Confident using approved AI tools safely and effectively to enhance output
