SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Local Infusion is a rapidly growing specialty infusion provider transforming patient care through operational excellence and AI-driven technology. As Regional Practice Manager, you will report to the Vice President of Operations and serve as the operational leader for multiple infusion centers across the Houston region (Austin, San Antonio, Dallas-Fort Worth MSAs).
You will oversee all aspects of regional practice operations, including clinical operations, patient intake and access, reimbursement support, staffing, facility management, regulatory compliance, and referring provider relationships. The role requires driving operational performance while ensuring patients receive timely access to specialty therapies and exceptional care experiences.
Key responsibilities include: providing operational leadership across multiple infusion centers with consistent execution of organizational standards and regulatory compliance; leading, mentoring, and developing high-performing clinical, intake, and administrative teams; independently assessing operational challenges and making timely decisions; monitoring regional performance metrics and implementing efficiency improvements; serving as the regional expert for patient access and reimbursement operations; providing daily guidance to intake teams on complex payer requirements, prior authorizations, and denials; analyzing payer policies and developing operational strategies to improve patient access; partnering with clinical and revenue cycle teams to resolve reimbursement challenges; managing staffing models and labor utilization; addressing patient, provider, and employee concerns; utilizing multiple technology platforms (EHR/EMR, payer portals, scheduling, CRM systems); and traveling throughout the assigned region as needed for operational leadership and training.
This position requires a confident, solutions-oriented leader who thrives in a fast-paced healthcare environment, exercises sound independent judgment, and effectively balances competing priorities with minimal supervision. You will be adaptable, resourceful, and willing to travel throughout the region as business needs evolve.
QUALIFICATIONS & REQUIREMENTS:
- Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field (preferred)
- Three or more years of progressive leadership experience in healthcare operations, physician practice management, ambulatory care, specialty pharmacy, infusion services, or related healthcare setting
- Strong working knowledge of commercial insurance, Medicare, Medicaid, prior authorizations, reimbursement processes, referral management, specialty medication access, payer policies, and medical necessity documentation
- Clinical background (preferred)
- Demonstrated ability to independently analyze complex situations, make sound decisions, and drive operational outcomes with minimal supervision
- Exceptional organizational, prioritization, and time management skills
- Proven ability to multitask across multiple practices, departments, technology platforms, and operational initiatives while maintaining attention to detail
- Strong analytical, critical thinking, and problem-solving abilities
- Excellent communication, leadership, coaching, and relationship-building skills
- High level of initiative, accountability, professionalism, and adaptability
- Advanced proficiency with electronic health records, payer portals, Microsoft Office Suite, scheduling software, CRM platforms, and other healthcare technology systems
- Ability and willingness to travel throughout the assigned region, including overnight or short-notice travel
