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Wolt is a global delivery platform operating in over 500 cities across 30 countries. The company was founded in 2014 and merged with DoorDash in 2022. The People Team consists of approximately 200 HR, Talent, Tech, Payroll, and Talent Acquisition professionals distributed across multiple global hubs.
As Regional HR Operations Specialist based in Stockholm, you will support HR operations across Region North (Sweden, Norway, and Iceland), reporting to the HR Manager in Sweden. This role focuses on building and enhancing core HR foundations while taking ownership of selected HR processes and practices.
Key Responsibilities:
- Address advanced HR inquiries (Tier 2) and provide expert advice on sophisticated HR queries for Wolt employees across Sweden and the North Region
- Handle union consultations and build relationships with union stakeholders
- Manage sensitive employee relations concerns and grievances with fair, respectful, and legally compliant resolution processes
- Monitor and enforce adherence to labor laws and regulatory standards to safeguard the organization against legal risks
- Refine and maintain HR tools and platforms (particularly Workday and Jira) for optimal efficiency, data accuracy, and integrity
- Collaborate with global Functional People Partners to resolve high-risk HR challenges
- Support end-to-end employee lifecycle processes including HR queries, employment contract creation for non-volume hires, and Workday data management
- Act as the HR contact person for external payroll and play an active role in monthly payroll-related tasks and management
- Support execution of targeted HR programs including compensation reviews and performance appraisals
- Utilize HR data to create insightful analyses and reports to aid decision-making and enhance HR intelligence
The role offers a hybrid work model, competitive compensation and benefits, continuous learning opportunities within a fast-scaling global tech firm, and membership in both the global Wolt People team and the Region North People team.
Requirements:
- Fluent in Swedish and English (both verbal and written)
- Background in supporting team leads with labor law-related issues; Swedish labour law expertise is a must
- People/HR Operations experience, ideally in a multi-country, global environment
- Background with payroll process development from HR perspective, including coordinating payroll input and cooperation with outsourced payroll providers
- Proactive problem-solving approach
- Ability to work both autonomously and collaboratively as part of a team
- Process and service mindset with values for efficient processes, great service, and continuous learning
