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Factory is building the platform for self-improving software development, helping enterprise engineering teams turn their organizations into autonomous software factories. Customers include Nvidia, Blackstone, RBC, Palo Alto Networks, Adobe, and T-Mobile. The company raised $200M at a $5B valuation in 2026, backed by Khosla Ventures, Sequoia, Blackstone, and operators including Ali Ghodsi (Databricks CEO) and Frank Slootman (former Snowflake CEO).
You will build and lead the Enterprise Solutions Engineering team, owning the full customer lifecycle from discovery through post-sales adoption. This is a hands-on, zero-to-one leadership role at the intersection of Sales, Product, and Engineering.
Key responsibilities:
- Build the Enterprise Solutions Engineering team: define hiring profile, recruit founding Solutions Engineers, and scale with the Enterprise pipeline
- Design and iterate the team's operating playbook across discovery, pilot scoping, success metrics, security reviews, production rollout, and ongoing adoption
- Own technical win rate, time-to-technical-win, pilot-to-production conversion, and post-sales adoption metrics; report to GTM leadership and coach the team
- Partner with Sales leadership and Account Executives on high-quality technical discovery, demos, and proofs of concept tied to customer outcomes
- Carry accounts directly while the team ramps; serve as escalation point for complex evaluations, at-risk deployments, and high-stakes deals involving CTOs, VP Engineering, and Security stakeholders
- Onboard, coach, and develop Solutions Engineers; set expectations, career paths, and performance standards; structure enablement to shorten ramp time
- Act as voice of the field internally, feeding customer and prospect insights back to Product and Engineering
Requirements:
- 4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software, spanning pre-sales and post-sales, including at least one team you built or scaled from a small starting point
- Strong hiring track record: ability to source, assess, and close senior technical customer-facing talent
- Strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding tools
- Proven ability to partner with Sales while protecting technical integrity and customer trust
- Comfort in high-pressure, customer-facing environments; ability to take over stalled evaluations or struggling deployments and move them forward
- Operational discipline: track technical win rates and pilot outcomes; run team on numbers, not anecdotes
- Executive presence and clear communication with developers, architects, and CTOs
- Builder and player-coach mindset; thrive in fast-moving startup; create structure where little exists
Nice to have:
- Hands-on experience with agentic coding tools, LLM-based products, or developer platform sales
- Background as software engineer or in technical consulting
- Experience standing up new team or function for high-growth company
Position is in-office, 5 days/week in San Francisco (walking distance to Caltrain).
