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Salary: USD 125,000 - 140,000 / annual
Grüns is seeking a Quality Systems Manager to provide corporate-level leadership and governance for the company's Quality Management System (QMS). This role ensures standardized, effective, and compliant quality systems are implemented across the organization's facilities.
You will own, implement, maintain, and continuously improve the corporate QMS, establishing standardized quality processes, procedures, governance, and expectations. Key responsibilities include:
• Managing the corporate Document Control program, including creation, review, approval, issuance, revision, periodic review, archival, and controlled distribution of policies, SOPs, forms, and QMS documents.
• Managing the Change Control program, ensuring proposed changes are appropriately documented, risk-assessed, reviewed, approved, implemented, communicated, and verified for effectiveness.
• Managing and supporting the corporate Food Safety and Quality Training Program, including development of learning plans, training matrices, completion tracking, and retraining requirements.
• Serving as the business owner and primary Quality administrator for Veeva QualityOne, supporting system configuration, user adoption, workflow implementation, data integrity, and reporting.
• Developing, maintaining, and communicating WBC Quality Standards and other corporate Quality standards, ensuring requirements translate into effective facility-level programs.
• Providing governance and workflow support for CAPAs, deviations, non-conformances, and Out-of-Specification (OOS) events, including documentation quality, investigation expectations, root cause analysis, and effectiveness checks.
• Managing complaint trending and quality data analysis to identify recurring issues, emerging risks, and systemic trends.
• Supporting internal, customer, regulatory, and certification audits by ensuring corporate QMS documents and records are current, controlled, and audit-ready.
• Partnering cross-functionally with Quality, Operations, Product, Regulatory, Supply Chain, and other teams to ensure quality system requirements are incorporated into business processes and organizational changes.
• Providing training, coaching, and technical guidance to facility Quality teams on corporate QMS processes, QualityOne workflows, and applicable Quality standards.
The role reports to the Director of Quality and is part of a fully remote, high-trust work environment with biannual in-person off-sites.
REQUIREMENTS:
• Bachelor's degree in Food Science, Quality, Biology, Chemistry, Engineering, or related field with 5+ years of Quality Systems/Quality Assurance experience, or equivalent combination of education and relevant technical work experience.
• Demonstrated experience implementing, managing, and improving Quality Management Systems (QMS) in a regulated food, dietary supplement, consumer health, or related environment.
• Working knowledge of applicable FDA requirements, including 21 CFR Part 111, and current Good Manufacturing Practices (cGMPs).
• Experience with document control, change control, training systems, CAPA, deviations, OOS investigations, complaint trending, and quality metrics.
• Experience with electronic Quality Management Systems (eQMS); Veeva QualityOne experience strongly preferred.
• Knowledge of GFSI/SQF quality and food safety system requirements preferred.
• Ability to develop corporate standards and effectively support implementation across multiple facilities.
• Strong written and verbal communication, organization, analytical, problem-solving, and cross-functional collaboration skills.
• Ability to manage multiple priorities, drive timely closure of quality system activities, and influence stakeholders without direct authority.
• Relevant certifications or formal training in quality systems, auditing, HACCP, SQF/GFSI, root cause analysis, or CAPA preferred.
