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TeleMed2U is a technology-enabled healthcare services company founded in 2011, delivering virtual healthcare solutions across 20 medical and behavioral health specialties nationwide. The company focuses on reducing barriers to specialty care through seamless care coordination and patient-centered innovation.
The Provider Recruiting Manager leads TeleMed2U's multi-specialty provider recruitment function, overseeing full-cycle recruitment activities for physicians, advanced practice providers, and psychotherapy providers across diverse specialties and 50 states. This role reports to the Director of Provider Recruitment and partners closely with clinical leadership and operational stakeholders.
Key responsibilities include:
**Talent Acquisition Strategy & Planning:** Develop and implement comprehensive recruiting strategies aligned with growth plans and workforce needs. Partner with operations and department leaders to understand hiring needs, create workforce plans, and prioritize open roles. Identify effective sourcing channels for clinical positions across 20 specialties in 50 states.
**Full-Cycle Recruiting & Candidate Management:** Oversee and participate in full-cycle recruiting including job posting, sourcing, screening, interviewing, and offer management. Ensure timely, high-quality communication with candidates. Guide hiring managers on interviewing best practices and selection criteria. Coordinate interview processes including panel interviews and assessments.
**Team Leadership & Development:** Lead, mentor, and manage recruiting and talent acquisition staff. Set clear goals aligned with time-to-fill, quality-of-hire, and candidate experience metrics. Foster a collaborative, service-oriented culture. Identify training and development needs. Develop and maintain proactive candidate pipelines through sourcing, networking, social media, job boards, professional associations, and employee referrals.
**Process, Technology & Compliance:** Manage and optimize the Greenhouse ATS and related recruiting tools. Develop standardized recruiting processes, templates, and tools for consistency and scalability. Ensure recruiting practices comply with federal, state, and local employment laws, including EEO and fair hiring standards. Partner with HR on background checks and pre-employment requirements.
**Metrics, Reporting & Continuous Improvement:** Establish, track, and report on key recruiting metrics (time-to-fill, cost-per-hire, source effectiveness, candidate satisfaction, quality-of-hire). Use data and feedback to identify trends and bottlenecks. Recommend and implement process improvements and technology enhancements.
**Cross-Functional Collaboration:** Collaborate with HR, hiring managers, and operations to ensure smooth transitions from hiring to onboarding. Provide input on workforce planning and job design. Participate in cross-functional projects impacting talent acquisition.
**Requirements:**
Education & Experience:
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience
- 5+ years of progressive experience in recruiting or talent acquisition, including full-cycle recruiting in corporate or agency setting
- 2+ years of experience in a leadership or supervisory role within recruiting or talent acquisition
- Experience recruiting for a mix of roles (clinical, technical, operational, leadership), preferably within healthcare or telehealth
Skills & Competencies:
- Strong knowledge of full-cycle recruiting processes, sourcing strategies, and selection best practices
- Demonstrated ability to lead, develop, and motivate recruiting teams in remote or distributed environments
- Excellent communication and interpersonal skills; ability to build strong relationships with candidates, hiring managers, and leadership
- Strong organizational and time management skills; ability to manage multiple requisitions and priorities simultaneously
- Proficiency with applicant tracking systems (ATS), HRIS, and standard office productivity tools
- Understanding of applicable employment laws and regulations related to recruiting, selection, and hiring
- Data-driven mindset with ability to interpret metrics and drive continuous improvement
- High level of professionalism, integrity, discretion, and sound judgment with confidential information
Preferred:
- Experience recruiting in healthcare, telemedicine, or digital health environment
