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Platform Science is seeking a Senior Product Manager to lead product discovery efforts with direct customer engagement in the field. Founded in 2015, Platform Science is an open IoT platform connecting fleets, app developers, vehicle manufacturers, and equipment suppliers in the transportation sector to deliver innovative solutions to supply chain professionals worldwide.
In this discovery-focused role, you will work within a multidisciplinary team (Product, Data/AI, and Engineering) to build user-centric solutions. Your responsibilities will include:
- Conducting structured customer visits and conversations to identify pain points, needs, and product opportunities
- Synthesizing field learnings (interviews, usage data, CX/sales feedback) into actionable insights
- Transforming identified demands into well-defined problems, testable hypotheses, and backlog items
- Prioritizing initiatives based on customer impact, technical feasibility, and strategic alignment
- Leading refinement sessions with the development team to ensure clear problem understanding
- Validating proposed solutions with customers before and after delivery (continuous discovery)
- Maintaining and communicating the product roadmap with clear priority justification to internal and external stakeholders
The role emphasizes understanding the problem before rushing to solutions, bringing market and customer evidence to guide roadmap decisions.
REQUIREMENTS:
- Prior experience as a Product Manager with direct involvement in customer research and validation
- Experience with discovery techniques (interviews, hypothesis testing, prototyping, qualitative and quantitative research)
- Ability to translate business/customer needs into clear requirements for technical teams
- Familiarity with prioritization frameworks (e.g., RICE, Cost vs. Value)
- Strong written and verbal communication with ability to influence without formal authority
- Comfort with ambiguity and problem-building, not just solution-building
- Ability to learn and quickly integrate AI tools into daily workflows, automating repetitive tasks and focusing on creative problem-solving
- Adequate English proficiency to collaborate with global teams
- Preferred: experience in fleet management or logistics sector
