SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure serving hundreds of financial institutions across 40 countries. The company provides institutional-grade APIs for stocks, ETFs, options, crypto, fixed income, and 24/5 trading, supporting over 10 million brokerage accounts. Backed by $400 million in funding from top-tier investors including Portage Ventures, Spark Capital, and Y Combinator, Alpaca operates a globally distributed team of 400+ members.
As a Project Manager, you will own end-to-end project management for enterprise launches using Alpaca's brokerage APIs. You will be the primary point of contact for enterprise customers globally, guiding integrations from conception through launch. Your responsibilities include coordinating with external stakeholders (product, engineering, compliance) to scope and execute integration timelines, collaborating cross-functionally with internal teams (BD, engineering, legal, compliance, operations, customer success) to resolve issues and align resources, and facilitating weekly partner check-ins to drive action items and track progress toward key deliverables.
You will track and report on project status, risks, and dependencies to internal leadership and partner stakeholders, help partners navigate onboarding requirements such as KYC and AML compliance, and document processes to continuously improve onboarding frameworks for scaling future partner integrations. Internally, you will serve as the key person providing context about partners to multiple teams and leadership—essentially acting as the voice of the customer within Alpaca.
Key responsibilities include being the face of Alpaca to major enterprise businesses in their regions, providing transparent updates to leadership on successes and blockers, staying current on internal product development timelines, establishing yourself as a subject matter expert on Alpaca's API, ensuring partner feature requests are communicated and prioritized with technical teams, supporting the success team with integration advice, and creating internal and external resources for both partners and internal teams.
The ideal candidate demonstrates strong communication, troubleshooting, solutioning, and proactiveness skills, with the ability to work collaboratively across functions and time zones.
REQUIREMENTS:
Must-haves:
- 2+ years of enterprise-level business project management experience with strong process, analysis, design, and documentation skills
- Strong verbal and written communication skills in English to drive clarity on goals, set expectations, and collect feedback
- Demonstrated problem-solving ability and attention to detail to deliver high-quality output while meeting deadlines
- Flexibility to work with customers around the world
- Familiarity and interest in FinTech, financial markets, and investing applications
- Experience with communication and project management tools (Slack, JIRA, Confluence, Basecamp, Google Workspace)
- Startup mindset
Nice-to-haves:
- Sales and customer success background with experience leading customer experience
- Training/enablement experience
- Brokerage/stocks experience
- Crypto experience
- Familiarity with Metabase
- Experience with modern APIs (REST, Websockets, Server Sent Events)
- Experience with enterprise software implementations
- Technical troubleshooting skills
- Experience with issue management (JIRA) and API logging tools
- Familiarity with Postman and curl requests
