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Prosper Marketplace, a fintech company and the first peer-to-peer lending platform in the US, is seeking a Program Manager for People Programs to design, launch, and scale programs that strengthen workplace culture, foster employee growth, and drive retention.
In this role, you will own the day-to-day operations of core People programs—onboarding, performance management, engagement, and talent development. You will partner closely with HR Business Partners (HRBPs) and business leaders to translate organizational needs into structured programs that support employees throughout their entire lifecycle.
Key responsibilities include:
- Managing employee listening strategies (engagement surveys, pulse checks, exit insights) and translating survey data into actionable strategies for executive leadership and managers
- Refining onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one
- Developing and maintaining the company-wide performance management system, partnering with HRBPs to facilitate seamless performance cycles (OKRs, quarterly reviews, calibrations) and creating toolkits to help managers give actionable feedback
- Identifying capability gaps and designing practical manager workshops, learning tracks, and career pathing resources
- Establishing clear program success metrics (participation, eNPS, retention, cycle completion) and measuring program effectiveness
Your first 30 days will focus on understanding core tools (Lattice, Udemy, Donut) and shadowing existing workflows. By 60 days, you'll drive key deliverables with increasing independence, including post-Pulse action planning and partnering on quarterly review cycles. By 90 days, you'll operate with full autonomy to frame the overarching Employee Experience Strategy and deliver a prioritized roadmap for program rebuilds and launches.
Prosper offers a hybrid work model with offices in San Francisco and Phoenix, along with fully remote options. The company provides competitive salary, 401(k) with 5% match, flexible time off, paid parental leave, annual wellness allowance, comprehensive health coverage, Udemy access, childcare assistance, and pet insurance.
REQUIREMENTS:
- 5+ years in HR, People Operations, or Employee Program Management
- 2+ years directly involved in engagement, performance management, employee experience, or talent development programs
- Bachelor's degree required
- Proven ability to partner effectively with HRBPs and coordinate across company leadership
- Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks)
- Proven track record of taking program concepts from design to full rollout, including change management and communications
- Skilled at identifying human trends in survey data and converting friction points into practical solutions
- Strong communication and facilitation skills, comfortable leading manager workshops and writing clear internal communications
- Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs
