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VAST Data is seeking a Product Owner & Engineer to bridge product strategy and technical execution. You will collaborate with development teams to define and refine features that address real customer needs, while maintaining close alignment with the customer base through active engagement, feedback gathering, and use-case analysis.
Key responsibilities include:
• Collaborate with Product and Engineering teams to define, refine, and prioritize features based on customer needs and business impact.
• Translate customer requirements and field insights into clear, structured Functional Requirement Documents (FRDs), and actively contribute to UX discussions to ensure intuitive user experiences.
• Work closely with QA and Support to align testing strategies and troubleshooting workflows with real-world customer environments, ensuring reliability and operability at scale.
• Serve as a technical and product focal point during critical customer escalations and high-visibility deployments, ensuring timely resolution and long-term improvements.
• Develop tools and scripts to enhance user experience and operational efficiency.
• Leverage telemetry, usage analytics, and direct customer feedback to drive data-informed product decisions and continuously improve performance and adoption.
• Proactively identify risks, gaps, and cross-team dependencies, removing roadblocks to ensure successful delivery and measurable customer outcomes.
This role requires someone who can operate at the intersection of product thinking and engineering execution, with strong customer empathy and the ability to translate field insights into actionable product improvements.
