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Product Owner, Agentic AI

Jerry - New York, NY, USA - In-office - posted 2026-08-03

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Jerry.ai is a pre-IPO insurtech startup that has raised $240M and achieved profitability with 5M+ customers. The company is building an AI-powered platform to manage car ownership—from buying and selling to insurance, maintenance, and repairs. Jerry launched as a top-three car insurance broker in the US and has been an early adopter of generative AI, building proprietary infrastructure to automate customer interactions before off-the-shelf platforms existed. As Product Owner for Agentic AI, you will lead the development and scaling of Jerry's sophisticated AI platform that currently automates over 70% of inbound sales and service requests (50k+ chats monthly). You'll sit at the intersection of product, engineering, and applied AI, owning the end-to-end roadmap for customer-facing agentic experiences and internal AI systems. Key responsibilities include: - Lead end-to-end development of the AI platform and customer experiences from roadmap through rollout - Partner with engineering to design prompt strategies, evaluation frameworks, and guardrails, balancing latency, cost, and accuracy - Serve as technical translator between engineering and the broader organization, establishing AI best practices and platform standards - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation - Collaborate with OpenAI partners to evaluate and deploy next-generation voice models and workflow automation capabilities - Consolidate fragmented prompt infrastructure (currently across six locations) into a unified platform with clear ownership You'll report directly to the COO and own one of the company's most important growth levers. The role requires deep technical fluency with modern LLMs, agents, and system architecture. You should be comfortable with SQL, data analysis, and translating complex AI concepts for diverse audiences. The ideal candidate has 3+ years in technical roles like forward-deployed engineering or technical product management at fast-paced startups, with a proven track record of turning strategic ideas into scalable, production-grade products.

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