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Verkada is a high-growth physical AI platform protecting organizations with integrated video security, access control, air quality sensors, alarms, intercoms, and visitor management. The company has 30,000+ customers (100+ Fortune 500), $5.8B valuation, and $1B+ annualized bookings.
You will own the product strategy and roadmap for Verkada's partner commerce ecosystem, specifically the Verkada Store (vStore)—a partner-facing ordering and quoting platform—and the Partner Portal, where partners manage their Verkada business including deal registration, order tracking, renewals, pricebooks, inventory, marketing fund requests, and training resources.
This is a core build role. vStore is homegrown and actively developed; partner self-service ordering is a primary lever to scale revenue without proportional headcount growth. You will own end-to-end strategy, prioritization, PRDs, and UX for both products with a dedicated engineering team.
Key responsibilities include:
- Building streamlined features for pricing configurations, automated approvals, checkout, payments, and fund requests (MDF/JSF) to enable partners to operate without manual intervention
- Owning strategy, prioritization, PRDs, and user experience for both core partner platforms, from quote-to-order pathways to navigation and identity management
- Holding both products to a commercial standard—the honest measure is whether a partner would rather use the Store than call someone
- Partnering with Sales, Channel, Marketing, Finance, Supply Chain, and Deal Desk to translate needs into features and workflow changes
- Talking directly to partners (AEs, SEs, order admins, finance admins) to understand how they use these products and inform the roadmap
- Leading cross-functional requirements sessions to surface unspoken and conflicting requirements and drive to decisions
- Directly impacting board-level operational metrics: self-service order adoption, quote cycle time reduction, straight-through order processing, and support ticket deflection
- Recommending changes to development and system standards to improve scalability and reduce maintenance burden
Verkada is committed to a thriving in-office culture; this role requires onsite presence at HQ in San Mateo, CA.
