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Plaid is seeking a Product Manager to establish and lead a new product area focused on data supply health and traffic management. This role sits at the foundation of every Plaid product and involves defining how Plaid allocates constrained provider capacity, scales traffic across products, and manages the economics of paid data access.
You will own the strategy and roadmap for data-supply traffic, health, and cost efficiency. Key responsibilities include:
- Define and own Plaid's strategy and roadmap for data-supply traffic, health, and cost efficiency.
- Build and prioritize traffic-optimization initiatives, including opportunities created by evolving machine-learning models and strategic concessions negotiated with providers.
- Serve as the bridge between Plaid's data-provider relationship teams and internal product teams, translating provider constraints into internal priorities and product demand into clear asks of providers.
- Partner deeply with engineering and data teams to understand system behavior, evaluate technical trade-offs, and turn analysis into decisions.
- Establish and track the core traffic and cost metrics needed to operate the area, identify risks, and measure progress.
This is a highly analytical and cross-functional role for someone who enjoys creating structure where no established playbook exists. In your first year, you will build the operating framework for traffic allocation and fairness, develop a clear view of paid-access cost and efficiency, and establish the metrics Plaid uses to run and improve this area. You will optimize for data freshness, balancing timeliness with provider capacity and cost so Plaid's products can deliver better experiences to end users.
Plaid powers the tools millions of people rely on to live a healthier financial life, working with thousands of companies like Venmo, SoFi, Fortune 500 companies, and major banks. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe.
REQUIREMENTS:
- 8+ years of experience, including 5+ in product management or equivalent founder/operator roles.
- Analytical rigor: comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions.
- Deep technical fluency: ability to reason about large-scale systems, load management, API platforms, and machine-learning models; can engage engineers as a close product partner.
- Platform & systems thinking mindset: think in systems and design for reuse and the long term.
- Leadership, stakeholder influence, and communication: comfortable working cross-functionally (engineering, data, product) and influencing without direct authority; ability to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear.
