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Salary: USD 175,000 - 195,000 / annual
SpotOn is hiring an experienced Product Manager to own the Merchant Dashboard—the central hub where restaurant operators manage their business within the SpotOn software suite. This role is critical to the company's mission of empowering independent restaurants with best-in-class point-of-sale and profit-optimization tools.
You will define the product strategy, roadmap, and vision for the Dashboard, which serves as the primary entry point into SpotOn's ecosystem. The Dashboard surfaces settings, reports, alerts, insights, and growth opportunities, and you'll shape its information architecture, interaction patterns, personalization, and monetization surfaces to power daily operator workflows.
Key responsibilities include:
- Owning the product roadmap and making data-informed trade-offs based on customer needs, market dynamics, and business priorities
- Collaborating with Engineering, Design, Marketing, Data Science, and GTM teams to deliver impactful solutions
- Analyzing market trends, customer feedback, and competitive offerings to identify differentiation opportunities
- Leading experimentation and iteration cycles, using data and insights to guide decisions
- Cultivating strong relationships with internal stakeholders and external partners
- Partnering on product positioning and go-to-market strategy
Required qualifications:
- 4+ years of product management experience, preferably in restaurant or hospitality software
- Deep understanding of the product development lifecycle and ability to deliver intuitive, scalable products
- Technical fluency: ability to engage with engineers, understand APIs and systems architecture, and discuss implementation trade-offs
- Metrics-driven mindset with strong data analysis skills
- Exceptional communication and cross-functional collaboration abilities
- Customer empathy and ability to understand operator needs and workflows
- Comfort with ambiguity, decision-making with imperfect information, and leading without authority
- Hands-on restaurant or hospitality experience is a significant plus
SpotOn is the #1 Restaurant POS by G2 (Summer 2026) and top-rated by Capterra users. The company has been recognized as a Great Place to Work and Built In's Best Workplaces. The role is hybrid (3 days/week in Austin office) with competitive compensation including base salary, equity, and comprehensive benefits.
