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Salary: USD 170,000 - 200,000 / annual
Blackbird is a loyalty and payments platform connecting restaurants with their customers, founded in 2022 by Ben Leventhal (co-founder of Eater and Resy) and backed by Union Square Ventures, a16z, Amex Ventures, and Variant Fund.
You will own the product roadmap for critical portions of Blackbird's platform, influencing both the restaurant-facing operations side and the consumer-facing loyalty/payments experience. This is a high-ownership role on a small, fast-moving team where your decisions directly shape product direction, shipping velocity, and marketplace interactions.
Key responsibilities include:
- Owning end-to-end roadmap strategy, prioritization, execution, and launch for assigned product areas
- Defining product vision balancing speed, quality, and scale across restaurant and consumer experiences
- Close partnership with engineering, design, marketing, sales, and operations to ship at market-leading pace
- Deep user research and field work with restaurant operators, servers, and diners
- Translating operational and technical constraints into elegant, user-centered solutions
- Developing AI-powered product leverage strategies
- Setting clear goals, metrics, and data-driven iteration cycles
- Identifying and solving systemic problems across payments flows, loyalty mechanics, and integrations
- Representing customer voice in cross-functional conversations
You bring 4+ years of product management experience, ideally in consumer, payments, fintech, or marketplace platforms. You have a track record of shipping impactful product in fast-moving environments without sacrificing quality or scalability. You combine high ownership mentality with user empathy, strong cross-functional collaboration skills, analytical rigor, and clear communication. Experience with consumer loyalty/rewards mechanics and AI applications is a plus.
