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Product Manager, Business Technology

Anthropic - San Francisco, CA, United States - Hybrid - posted 2026-08-21

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Salary: USD 305,000 - 385,000 / annual

Anthropic is seeking a Product Manager for Business Technology to own internal products that leverage Claude to improve how the company operates. You will embed with internal customer teams across Legal, IT, GTM, Product, Finance, and Security to identify friction points and ship software and automation that measurably improves their outcomes. In this role, you will own the complete product lifecycle for Claude-powered internal tools and automation. You will run intake and prioritization processes to ensure the highest-impact problems get built first, write clear problem statements and requirements for engineering teams, and ship iteratively while gathering feedback from internal users. Success is measured by adoption and business impact, not feature count. Key responsibilities include: developing adoption roadmaps with internal customer teams and holding both sides accountable; defining success metrics before work begins and reporting on adoption and business impact regularly; treating change management as a core product function by planning rollouts, training, and support; and making tough calls to kill or rework products that aren't delivering value. You will build trusted relationships with leaders across the functions you serve, translating their needs into clear product priorities. You'll partner closely with IT, IT Engineering, and Security teams on access, data handling, and governance to ensure internal Claude usage complies with company policy. You'll also coordinate with Legal and Finance on applicable requirements and communicate plans, progress, and tradeoffs clearly to stakeholders. Technical leadership is essential: you need to understand how Claude, internal systems, and integrations work together well enough to make sound scoping and sequencing decisions. You'll partner with engineering on architecture choices that keep products maintainable and secure, and stay current on Claude capabilities to bring new ones to internal teams where they fit. Required qualifications include deep product management experience with ownership of products used by internal teams, a track record of shipping products that measurably changed how teams or functions work, partnership experience with engineering, IT, and security teams on technical products, and strong written and verbal communication skills. You must be comfortable operating with ambiguity and setting priorities across competing requests. Nice-to-have qualifications include experience building with LLMs or agent tooling, background in IT, internal tools, or business systems products, experience leading change management or rolling out new tools across organizations, and knowledge of security and data-handling practices for internal systems.

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