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Paytm, India's leading mobile payments and financial services distribution company, is seeking a Product Manager to own the end-to-end product requirement lifecycle. You will translate ambiguous business and client needs into clear, scalable product solutions while working closely with clients, business stakeholders, engineering, architecture, and QA teams.
Key responsibilities include:
- Own product requirements from understanding customer/business needs through delivery of scalable solutions
- Translate high-level or ambiguous requirements into clear product requirements, functional specifications, user stories, workflows, and acceptance criteria
- Proactively identify edge cases, gaps, dependencies, assumptions, conflicts, and potential product risks during requirement discovery
- Understand existing products, systems, architecture, workflows, and business processes to determine whether requirements need enhancement, modification, integration, or new capabilities
- Conduct impact analysis to assess downstream implications of proposed product changes across systems, processes, and user journeys
- Collaborate with clients, business stakeholders, engineering, architects, QA, and technical teams to establish common understanding of product requirements
- Challenge requirements constructively and identify unarticulated customer needs and use cases
- Balance business requirements with technical feasibility, scalability, usability, and long-term product considerations
- Create and maintain comprehensive product documentation including PRDs, functional specifications, user stories, process flows, use cases, and acceptance criteria
- Partner with engineering throughout development lifecycle to clarify requirements, resolve ambiguities, and ensure final product meets business and customer outcomes
- Drive prioritization of requirements based on customer impact, business value, technical complexity, dependencies, and strategic priorities
The role offers the opportunity to work with a high-performing product, design, and engineering team, shape the future of credit for millions of users, and build at scale in one of India's most dynamic and regulated spaces.
REQUIREMENTS:
- 4+ years of experience in software development/software engineering
- At least 1+ year of experience in Product Management, Business Analysis, Requirements Engineering, or similar product-facing role
- Strong understanding of product development and software engineering processes
- Proven ability to work with ambiguous requirements and convert them into well-defined product solutions
- Strong analytical and problem-solving skills with ability to think through edge cases, dependencies, system impact, and trade-offs
- Good understanding of system architecture, APIs/integrations, workflows, and technical dependencies
- Strong understanding of functional and non-functional requirements, business rules, user journeys, use cases, and acceptance criteria
- Strong stakeholder management skills with experience working across business, clients, Product, Engineering, Architecture, and QA
- Excellent communication and documentation skills
- Ability to balance customer needs, business objectives, and technical feasibility while making product decisions
- Strong ownership mindset with ability to independently drive products/features from problem definition through execution and delivery
