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Salary: USD 70,000 - 95,000 / annual
SpotOn is seeking a Product Delivery Manager to join its fintech team, bridging Product and Operations to ensure successful delivery of new payment products to market. This role is critical for enabling operational support teams to sustain and enhance product functionality while driving company growth.
Key responsibilities include overseeing end-to-end product delivery from intake through launch, managing dependencies and releases, operationalizing new solutions, and reporting on performance metrics. You will lead change management activities across functional partners, streamline transitions, and allocate resources efficiently. The role requires managing multiple project timelines simultaneously, identifying and addressing blockers, and maintaining clear stakeholder communication.
You will define and measure launch success criteria across deployment stages (pilot to general availability), assist client-facing teams during early adoption phases, and gather customer feedback to identify improvement opportunities. A core part of the job is influencing teams to expand product adoption and continuously enhancing market readiness and delivery processes.
The ideal candidate has 2+ years of product management or similar experience, with a minimum of 2 years in financial services or fintech. Strong understanding of payment processing, card networks, acquiring, and merchant payment acceptance is essential. You should be data-driven, comfortable with metrics-based decision-making, and skilled at managing ambiguity with imperfect information. Excellent communication abilities are required to convey complex ideas to both technical and non-technical stakeholders. Experience with payment integrations is a plus. The role demands customer empathy, the ability to lead without formal authority, and comfort making decisions in complex environments.
