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Bybit, a leading global cryptocurrency exchange and digital financial platform serving over 80 million users, is seeking a Principal Fiat Product Specialist to own the product planning and iteration of payment channel integration and infrastructure capabilities.
In this role, you will be responsible for designing and optimizing scalable integration solutions to support multiple payment methods, regions, and partner institutions. You will collaborate closely with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability. A key part of your responsibilities involves coordinating with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.
You will monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy. When issues arise, you will analyze integration failures and operational problems—such as API errors, settlement mismatches, callback failures, and connectivity issues—and drive root-cause resolution. You will also define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.
Cross-functional collaboration is essential: you will work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.
Bybit values a user-first mindset, high-performance culture, and bold execution. The company operates a 24/7 multilingual customer service model and is committed to building the infrastructure for the next generation of financial services.
**Requirements:**
- 3+ years of experience in payment, fintech, infrastructure, or platform product management
- Familiarity with payment channel integration processes, API design principles, and distributed system architecture concepts
- Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing
- Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives
- Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects
- Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives
**Preferred Qualifications:**
- Experience with banking integrations, payment gateways, or acquiring systems
- Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure
- Familiarity with service reliability, monitoring systems, or transaction routing strategies
- Basic understanding of risk control, compliance, and operational processes in payment systems