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Twilio is seeking a Principal Presales Engineer to join the Strategic sales team. This is a senior technical presales role focused on enabling customers to build communications solutions using Twilio's platform.
You will be responsible for delivering technical wins and ensuring optimal product fit for enterprise customers. Key responsibilities include leading technical discovery with prospects, designing and proposing technical architectures, delivering product demonstrations, and building customer trust in Twilio's solutions. You'll work autonomously on complex opportunities while providing leadership and mentorship to the broader Solutions Engineering organization.
In this role, you'll partner with Account Executives on pre-sales activities including opportunity qualification, proof-of-concepts, RFPs, technical presentations, and enablement sessions. You'll establish yourself as a trusted advisor by understanding customer technical challenges and designing innovative solutions that address business needs. You'll be comfortable engaging with C-suite executives and technical engineers alike, translating between business and technical requirements.
You'll also contribute to verticalization efforts for regulated industries, create reusable demonstration materials and collateral, mentor junior Solutions Engineers, and participate in industry events. The role requires hands-on problem-solving, high energy, and the ability to lead others to success.
Twilio is a remote-first company, though you may be asked to attend occasional in-person team gatherings, functional off-sites, or customer meetings.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
