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Salary: USD 175,000 - 222,000 / annual
Everlaw seeks a Principal Partner Program Manager to design, launch, and evolve the company's partner ecosystem into a predictable, productive route to market. You will serve as the primary externally facing leader for partner relationships, shaping the overall partner experience, establishing clear tiers and engagement models, owning the partner portal, and coordinating cross-functional enablement and governance as the ecosystem scales.
Key responsibilities include designing and evolving partner program structure (tiers, benefits, requirements, progression criteria, engagement models); owning the partner portal as a self-service destination for onboarding, resources, communications, and deal support; program-managing core partner lifecycle processes (onboarding, activation, enablement, certification, recurring communications); coordinating cross-functional initiatives across Business Development, Sales, Marketing, Customer Success, Legal, and Operations; tracking program health and partner adoption using data on tier progression, portal usage, and enablement participation; and documenting program governance and operating rules.
You bring 6+ years of experience in partner programs, channel programs, alliances, customer marketing, partner marketing, enablement, or business development. You have designed, launched, or operated scalable programs for external partners, sellers, or distributed stakeholder networks, and have experience building or managing partner portals, PRM platforms, or partner community destinations. You excel at managing complex cross-functional programs, establishing clear frameworks, and executing change without direct authority. You use adoption signals, feedback loops, and business results to continuously refine policies and engagement rules.
Bonus experience includes SaaS channel, reseller, service-provider, MSP, SI, or GSI programs; deal registration, partner tiers, certification, or incentive programs in enterprise SaaS, legal tech, cybersecurity, or compliance; and bringing AI-enabled products or new go-to-market programs to external partner networks.
This is a full-time, exempt position based in Oakland, CA with a hybrid schedule: in-office Monday, Wednesday, Thursday; work-from-home Tuesday, Friday. Everlaw is not sponsoring U.S. employment visas for this role.
