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Salary: USD 90,000 - 120,000 / annual
OneTrust is seeking a Principal Learning Experience Designer to architect and scale high-impact, release-driven digital education for complex SaaS products. This is a senior-level individual contributor role for a proven learning architect who thrives in fast-moving environments and sets the standard for quality, speed, and scalability.
In this role, you will be the studio's learning design authority and quality multiplier, building flagship eLearning, converting instructor-led content into scalable self-directed experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with hands-on execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust's platform.
Key Responsibilities:
- Architect and deliver rapid, release-synchronous eLearning for technical SaaS products using modern authoring tools (primarily Articulate Rise)
- Convert instructor-led training (ILT) and virtual instructor-led training (VILT) content into high-quality, self-directed digital learning that scales globally
- Design and maintain net-new, release-maintenance, and delta-training modules that clearly communicate what changed, why it matters, and how to apply it
- Build microlearning modules (≤15 minutes)
- Create high-quality demo and how-to videos with AI audio that teach real workflows, use cases, and best practices
- Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
- Partner with product subject matter experts (SMEs), trainers, and education leaders to translate complex functionality into clear, outcome-driven learning
- Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
- Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
- Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands-on guidance for complex initiatives
- Use learner and delivery feedback to identify "stumble points" and design targeted digital solutions that improve adoption and time-to-value
OneTrust's mission is to enable innovation through the responsible use of data and AI. The company has developed the AI-Ready Governance Platform, which unifies regulatory intelligence, automation, and connected governance workflows so businesses can move at the speed of AI while ensuring good governance. OneTrust is embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Requirements:
- Bachelor's degree in Instructional Design, Education, or similar field
- 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release-driven environments, or technical platforms
- Experience with ADDIE, Backward Design, and Agile design methodologies
- Proven success delivering rapid eLearning in high-volume, release-driven environments
- Deep experience converting instructor-led and technical content into effective self-directed learning
- Strong design judgment and the ability to act as a design authority, not just a content producer
- Strong project management skills with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
- Hands-on experience producing video content using tools such as Camtasia, Snagit, or similar
- Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
- Working knowledge of accessibility standards (WCAG) and inclusive design principles
- Experience using AI to improve development velocity, quality, and scalability
- Strong collaboration and communication skills across cross-functional teams
Preferred Qualifications:
- IAPP Certifications (any)
- OneTrust Professional Certification and/or Expert Certifications
- ATD, Training Institute, or similar industry certification
- Articulate AI Certification or similar
- AI Certification(s)
