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Salary: USD 150,000 - 180,000 / annual
Karat is the world's largest interviewing company, providing live expert-led technical interviews, analytics, and hiring intelligence to enterprise organizations like PayPal, Atlassian, and Citi. The Sales team is committed to maximizing value and impact within significant enterprise partnerships by working closely with engineering and recruiting leaders to drive transformational hiring outcomes.
As a Principal Client Advisor, you will serve as the strategic advisor for Karat's most sophisticated enterprise clients, managing complex multi-stakeholder relationships and delivering high-impact solutions. You will lead strategic growth initiatives for a portfolio of high-value enterprise accounts, driving exceptional year-over-year revenue growth through renewals and expansions. Your responsibilities include cultivating executive-level relationships across your client portfolio, positioning solutions to address complex organizational challenges, and analyzing performance data sets to provide insights that inform client decision-making.
You will work closely with other go-to-market teams to develop and execute account strategies that maximize growth opportunities within client accounts. You will act as the client's voice within the company, representing their feedback and needs to product, marketing, solutions, and customer experience teams. Additionally, you will partner with senior stakeholders across divisions to drive organizational change management, building consensus on hiring process improvements and establishing shared goals, success metrics, and accountability frameworks.
The role requires up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events. This position is remote but restricted to candidates residing in the San Francisco Bay Area only.
**Requirements:**
- 10+ years of strategic or technical account management for enterprise-sized clients, or management consulting experience
- Proven track record managing complex, multi-stakeholder relationships at Fortune 500 or similarly large enterprise organizations
- Experience driving upsell/expansion revenue while maintaining high retention rates in a B2B SaaS environment
- Strong consulting background or demonstrated ability to influence C-level stakeholders and drive organizational change (technical leaders a strong plus)
- History of managing large-scale technology implementations or transformation projects
- Deep expertise in building business cases and ROI analyses to justify program expansions
- Strong understanding of technical recruiting, engineering operations, or related domains that impact senior technology leaders
- Experience using modern sales tech stack (Salesforce, Sales Engagement Platforms, LinkedIn Sales Navigator)
- Success in fast-paced, high-growth, and quick-change environments preferred
- Immigration sponsorship is not available
