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Alan is a prevention-focused health insurance platform that integrates insurance, prevention, and care into a unified user experience. The company serves 1M+ members across 40K+ companies and has reached €800M+ in ARR.
You will join Alan's Pre-Sales team, which supports Enterprise and Public Sector sales by providing deep platform expertise, customer insights, and strategic enablement. Your core responsibilities include:
- Master Alan's platform and equip the sales team with insights, expertise, and tools to close complex deals
- Conduct thorough needs analysis with prospects, understanding their requirements and assessing functional alignment with Alan's offerings
- Lead RFP submissions and coordinate responses in collaboration with Sales, Insurance, and Product teams
- Participate in the full customer acquisition journey, evangelizing Alan's services and products
- Act as the voice of the customer, feeding insights into the product roadmap
- Prepare comprehensive handover documentation for customer onboarding
- Coordinate complex customer onboarding engagements, leveraging your deep knowledge of customer requirements
- Help develop and scale the Pre-Sales function within Alan
This role requires presence in Paris or Île-de-France (within 2 hours door-to-door) with flexibility to travel for customer meetings on short notice. The company offers flexible office arrangements, including full remote options with home office equipment sponsorship.
Alan provides comprehensive benefits including generous equity packages, top-tier equipment (MacBook Pro, monitors, Bose headphones), flexible vacation and working hours, comprehensive health insurance (100% for employee and children, 90-100% for partners), country-specific commuter benefits, learning and training budgets, dedicated coaching from day one, and extended parental leave.
REQUIREMENTS:
- 6+ years of experience in a SaaS environment, including at least 3 years in Pre-Sales, Sales Engineering, or Solution Consulting roles
- Strong active listening and requirements elicitation skills
- Ability to handle objections assertively in complex environments
- Skill in transparent product pitching without overselling
- Ability to break down complex issues and identify product gaps
- High-level stakeholder management experience
- Excellent task prioritization and commitment follow-through
- Fluency in both French and English
- Strong teamwork orientation and learning mindset
PREFERRED QUALIFICATIONS:
- End-to-end procurement project experience (RFI, RFQ, RFP involvement)
- French Public Sector experience
- HRIS ecosystems and Payroll solutions background
- Insurance or Health platform experience