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Vivenu is a global leader in event ticketing technology, backed by $65M+ in funding, serving major clients like the Grammys, Golden Globes, and Stanford University. They operate six offices worldwide and are one of Europe's fastest-growing scale-ups.
As the first People Partner & People Operations Manager based in New York, you will architect and launch vivenu's inaugural People Partner function from the ground up. This is a builder's role combining strategic people partnership with hands-on HR operations.
You will serve as the on-the-ground anchor for the New York and Tampa teams, partnering closely with the VP People in Düsseldorf, Germany. You'll work directly with US and Germany-based leaders in Sales and Customer Experience functions.
Key responsibilities include:
**Functional & Cross-Border People Partnering:**
- Act as trusted People Partner for US and Germany-based Revenue and CX leaders, providing commercial-minded advisory on team dynamics, departmental structure, and leadership enablement
- Collaborate seamlessly with the Düsseldorf-based People Team on Germany-specific HR and legal matters
- Align with Talent Acquisition to ensure high-velocity hiring for Revenue & CX functions
- Maintain regular presence at the Tampa hub and periodic travel to Düsseldorf headquarters to build relationships with European teams
- Drive end-to-end execution of core people programs: quarterly performance reviews, calibration cycles, talent assessment frameworks, and leadership development
- Partner proactively with managers on performance management, identifying underperformance early and co-creating development plans
- Serve as empathetic point of contact for US-based employees on HR queries and sensitive Employee Relations matters
**US People Operations & Compliance:**
- Manage complete US employee lifecycle: onboarding, offboarding, and transactional changes (promotions, salary adjustments)
- Ensure US compliance foundation including I-9 verifications, state labor law adherence, and policy updates
- Act as primary liaison with PEO (Rippling) for payroll and benefits administration, including Health and 401(k) plans
- Maintain high data integrity within Rippling and HR systems to support scalable operations
This is a fully on-site role based in Manhattan, reflecting the company's belief that true people partnership is built face-to-face.
**Requirements:**
- 7+ years of progressive HR experience, with at least 3 years in a dedicated HR Business Partner or People Partner role, ideally in fast-paced B2B sales environments
- Deep, hands-on knowledge of US employment law, payroll practices, and benefits administration, specifically New York and ideally Florida regulations
- High proficiency with HRIS (Rippling), ATS, Google Suite, and Notion; active AI/LLM user who leverages these tools to automate administrative work and scale output
- Genuine comfort with the duality of the role—equally energized by high-level org design with VPs and by ensuring flawless employment documentation and payroll accuracy
- Proven track record resolving sensitive Employee Relations matters with calm judgment and localized legal risk awareness
- Willingness to partially accommodate European time zones for seamless communication with Germany-based stakeholders
- Availability for regular domestic travel to Tampa and international travel to Düsseldorf headquarters
