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Salary: USD 115,000 - 0 / annual
WellTheory is a digital health company focused on helping people with autoimmune conditions manage their health through personalized care, nutrition guidance, and coaching. The company has grown to 60+ employees across 20+ states and is continuing to expand.
As People Ops Generalist, you will own the core people operations functions that keep the company running smoothly. This is a hands-on, foundational role reporting to the Head of People.
Key responsibilities include:
- Running bi-weekly payroll accurately and on time using Gusto and Deel for employees and contractors, maintaining HRIS systems with compensation, time-off, benefits, onboarding, and offboarding changes
- Managing multi-state compliance including payroll tax setup, workers' compensation, unemployment insurance registration, failed filing reconciliation, and responding to government agency correspondence
- Serving as the primary point of contact for employee questions and employee relations issues, applying sound judgment and escalating complex matters appropriately
- Supporting employees through benefits navigation, open enrollment, and managing leaves, accommodations, and time-off requests with care and confidentiality
- Reviewing and updating HR policies to align with company growth and changing federal and state employment law
- Overseeing and improving onboarding and offboarding processes for consistency and quality
- Identifying and automating repeatable People Ops tasks using AI tools while maintaining high judgment and attention to detail on critical decisions
You'll collaborate closely with Finance, Recruiting, IT, Operations, and managers across the company in a fully remote, fast-paced environment.
REQUIREMENTS:
- 4-7+ years of People Operations or HR experience, ideally at a fast-growing startup, with hands-on payroll ownership
- Demonstrated experience running multi-state payroll and compliance (registering new states, responding to agency notices, resolving failed tax filings)
- Strong working knowledge of federal and state employment law, including FMLA, state leave programs, ADA accommodations, and wage and hour rules
- Exceptional attention to detail with pride in accuracy, especially regarding payroll
- Discretion, empathy, and steadiness in handling sensitive employee situations
- Ability to build systems, identify repeatable work, and streamline or automate processes; comfort with AI tools like Claude
- Ability to thrive in fully remote environment and manage multiple time-sensitive priorities
BONUS: Digital health or autoimmune/chronic condition space experience; familiarity with Google Workspace, Slack, Notion, Claude, Gusto, and Deel.
