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NetBox Labs, a 135-person globally distributed software company backed by Notable Capital, Grafana Labs, Flybridge, IBM, and Salesforce Ventures, is hiring a People Operations Manager to own day-to-day HR operations across the US, UK, Canada, Australia, France, and Spain.
You will manage the complete employee lifecycle—from new hire setup through exits—in Justworks and Deel, handling payroll, benefits, tax setup, compliance documentation, and employee support. International employment is a significant portion of this role, requiring deep familiarity with country-specific employment rules, statutory deadlines, and EOR partnerships across EMEA and APAC regions.
Key responsibilities include:
• Employee Lifecycle: Own end-to-end new hire onboarding (payroll, tax, benefits, systems access), exit processing (termination, final pay, benefits continuation, equity coordination), and all employee changes (compensation, title, level, manager, location, employment status).
• International Compliance: Manage the people compliance calendar across all operating countries, run operational relationships with EOR partners, track statutory requirements (leave, notice, probation, termination rules), support new country openings, and maintain audit-ready employee records.
• Payroll & Benefits: Run payroll across all entities and platforms, administer US and international benefits, execute open enrollment, and administer leaves of absence in coordination with PEO/EOR/Legal.
• Systems & Data: Own data integrity in the HR system of record, execute consolidation to a single global system, build recurring people reporting (headcount, attrition, org data), maintain leveling and compensation framework data, and automate manual processes using available tools and AI.
• Support: Serve as first-line support for employee questions on pay, benefits, leave, and policy; maintain and improve the people operations knowledge base.
You will work directly with the Head of People with real ownership of how work gets done. Payroll, compliance, and employee support are the floor that never slips; project work happens around that foundation. You will help consolidate systems, keep people data clean for planning, and automate quarterly cycles that currently take a week.
REQUIREMENTS:
• 4+ years in people operations, ideally in a high-growth software company under 500 people
• Direct, hands-on experience running people operations for a multi-country workforce; UK and US required; Canada, EU, or APAC a strong plus
• Hands-on payroll and benefits administration experience, including running a PEO or HRIS platform as the system of record (Justworks a strong plus)
• Fluency with spreadsheets and HR data
• Working fluency with AI tools in day-to-day operational work, with specific examples of what you automated or made faster
• Follow-through: things you own do not fall through; you close the loop without being asked
• Excellent judgment with confidential information
• Clear, direct written communication
NICE TO HAVE:
• Total rewards exposure (comp cycle admin, benefits renewal support)
• Experience with HRIS migration or consolidation
• Familiarity with Deel, Culture Amp, Carta, or Ashby
• Working knowledge of international employment mechanics (EOR models, statutory entitlements, country-level filing obligations)
