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Unframe is an AI-first startup helping enterprises deploy LLM-powered applications at scale. With $100M+ in TCV secured within 12 months and a $50M Series B led by Highland Europe, the company is rapidly scaling globally alongside Fortune 500 customers.
You will serve as People Operations Lead, a hands-on, high-impact role combining strategic thinking with operational excellence. You'll partner closely with managers and team leads across EMEA and the US to support team growth, performance, and employee development. Your responsibilities include:
- Own the end-to-end employee lifecycle for the global workforce, from offer stage and onboarding through development and offboarding, working closely with Employer of Record (EOR) providers.
- Serve as a trusted advisor to managers and employees on people-related matters in a global, cross-cultural environment.
- Lead and continuously improve core HR processes, including performance reviews, feedback cycles, goal setting, and talent planning.
- Coach and support managers through complex employee relations and people challenges across multiple geographies.
- Drive initiatives that enhance employee engagement, company culture, and the overall employee experience across distributed teams.
- Ensure people operations, policies, and processes are scalable, compliant, and aligned with business needs as the company grows.
This is a hybrid role requiring presence in the Berlin office a few days each week. You'll work in a small, product-focused team moving fast and working closely together, with real opportunity to shape how the company grows and impact people, culture, and organizational development.
REQUIREMENTS:
- 8+ years of experience in an HR Business Partner, People Operations, or similar role.
- Experience supporting globally distributed teams, with strong understanding of US employment practices and work culture.
- Experience managing global employment through Employer of Record (EOR) providers, including onboarding, employee lifecycle management, and compliance.
- Experience working in a high-growth startup or other fast-paced environment.
- Comfortable collaborating across multiple time zones.
- Native-level fluency in English, both written and spoken.
- Excellent interpersonal and communication skills, with ability to build trusted relationships across cultures and organizational levels.
- Proven experience coaching managers through performance, organizational, and employee relations challenges.
- High emotional intelligence, sound judgment, and pragmatic approach to problem-solving.
- Comfortable navigating ambiguity and adapting as priorities evolve.
- Experience with organizational development, leadership coaching, or talent management is a plus.