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Opiniion is a resident experience platform that partners with property management companies to collect real-time feedback, improve resident experiences, and enhance online reputation. The company has been recognized as one of America's fastest-growing private companies.
You will serve as the operational backbone of the People team, owning core HR operations end-to-end. This is a hands-on generalist role that requires deep expertise across multiple HR functions and the ability to operate independently while serving as a capable second-in-command to the People leadership team.
Key Responsibilities:
- Administer Rippling (HRIS) at a day-to-day operational level, maintaining data accuracy and producing standard reports
- Track and maintain HR compliance documentation across multi-state jurisdictions, including I-9s and PIIIA recordkeeping
- Administer quarterly performance review cycles, including scheduling, reminders, data consolidation, and calibration support
- Serve as first point of contact for employee relations questions and policy interpretation, escalating complex cases to the Director
- Design and coordinate learning and development programs, including skills workshops and manager training
- Administer employee benefits, including enrollment, life-event changes, and broker coordination
- Own FMLA and state-specific leave cases from intake through return-to-work
- Maintain employee handbook and internal HR policy documentation
- Partner with Talent Acquisition on new-hire onboarding transitions
- Plan and execute company culture and engagement activities (all-hands events, holiday celebrations, team-building)
- Process payroll and own related tax and compensation administration
- Identify and support process improvement and automation opportunities across People Ops systems
- Serve as capable backup for core HR operations during planned leadership absences
The role emphasizes ownership, operational excellence, and building trust across a growing organization. You will have real autonomy to solve problems and move fast enough to see the impact of your work.
Qualifications:
- 4+ years of experience as an HR Generalist or similar role
- Hands-on experience administering payroll, benefits, and leave programs
- Experience administering an HRIS platform (Rippling preferred) at a day-to-day operational level
- Working knowledge of multi-state employment law, compliance requirements, and recordkeeping (I-9s, PIIIA, and similar)
- Experience supporting or administering a performance review cycle
- Strong analytical skills with experience producing people and HR reporting for leadership
- Experience designing or coordinating learning and development programs
- High attention to detail, sound judgment, and strong commitment to confidentiality
- Ability to operate independently and take ownership, particularly important given planned coverage responsibilities during leadership absences
- Excellent written and verbal communication skills